Build loyalty with a simple, powerful helpdesk.
Create your free account
No credit card required. Cancel anytime.
An easy to use support platform that merges all channels into one customer timeline. Try Wix Answers for free and provide:
  • A 24/7 helpdesk for online shoppers. Manage customer tickets from all channels in one place.
  • A customizable widget from anywhere inside your product. Give contextual support with, so customers can continue their journey on their preferred channel.
  • Consistent answers, accurate solutions. Equip agents with a smart reply box. Quickly onboard new teams in hours.
Try Answers for free today.
Start your 14-day trial to:
Receive and resolve tickets. Share support articles and customize workflows.
Create an effortless shopping experience for new shoppers this holiday season. 
Offer convenient UX to build brand stickiness beyond 2020.
“By switching from our legacy system to Answers, we are now able to automate time-intensive processes. However, the biggest win for us was eliminating the need for multiple vendors—everything is now in one place and easy to use, allowing our agents to work more efficiently, without having to jump back and forth between systems.”