See how ticketing, knowledge base,
call center and live chat work together as one.
In a 30 minute call, you’ll see how to:
-
Put an end to jumping between support channels.
Use only one place to manage all customer interactions.
-
Eliminate redundant work for agents.
Use automation and AI to streamline your support processes
instead of doing repetitive, manual tasks.
-
Say goodbye to data silos.
Use real-time insights to better understand what’s bothering your
customers, identify product gaps and track agent performance.
“By switching from our legacy system to Answers, we are now able to automate time-intensive
processes.
However, the biggest win for us was eliminating the need for multiple vendors—everything is now in
one
place and easy to use, allowing our agents to work more efficiently, without having to jump back and
forth between systems.”
Yakir Lasry
VP Customer Relations
About Wix Answers
The Wix Answers unified customer support solution integrates ticketing, call center, live chat, and
knowledge base into one platform, and makes it easy for customers to proactively help themselves,
freeing up support teams to offer the best customer experience possible.